Property damage rarely arrives as one clean category. A winter roof failure is a storm loss, a water loss and, if it goes unnoticed, a mold problem. A kitchen fire is fire damage, smoke damage and water damage from suppression. Splitting that across three contractors is how things fall between the gaps.
One scope, one record
We handle the whole event as a single job with one scope of work and one documentation record. That matters more than it sounds: when a claim is reviewed, the most common source of friction is an incomplete or inconsistent account of what was damaged, what was removed, and why.
The sequence
- Make it safe and stop the loss. Board-up, tarping, shutting off a source, removing the immediate hazard.
- Assess the true extent. Meters and thermal imaging to find the actual boundary rather than the visible one.
- Remove what cannot be saved, documented before it goes.
- Dry and clean. Drying to a measured standard, plus cleaning and odour work where relevant.
- Verify. Final readings and inspection before the space is closed up.
- Rebuild. Scoping and coordinating reconstruction so the building is finished, not just dried.
Everything we cover
Water damage restoration, emergency water removal, flood and basement cleanup, burst pipe and leak cleanup, structural drying, fire damage restoration, smoke and odour cleanup, mold damage cleanup, storm damage restoration, sewage cleanup and commercial property restoration.
Working on older houses
Most of what we restore in St. Louis Park was built before 1965. That shapes the work: plaster instead of drywall, dimensional framing, original cove joints, sixty-year-old laterals, and remodelling layered on over decades so that what is behind a wall is genuinely unknown until it is opened. We scope conservatively and open only what the meters justify, because on a house this age guessing gets expensive quickly.
About insurance claims
We are not your insurer and we do not decide what is covered — your policy and your adjuster do. What we can do is produce the evidence a claim runs on: photographs, moisture logs, a clear scope, and a record of what was removed and why. If you are unsure whether to file, document thoroughly before any work begins and keep your own copies.
St. Louis Park and nearby
We serve St. Louis Park and surrounding west-metro communities including Golden Valley, Hopkins, Edina, Minnetonka, Plymouth, Crystal and the western neighbourhoods of Minneapolis.